Mythic Rx (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes what information we collect, how we use it, and your choices regarding that information when you use our website mythic-rx.com and related services.

1. Information We Collect

We may collect the following categories of information:

• Contact and account information: Name, email address, phone number, practice or clinic name, and mailing address when you register, contact us, or use our services.
• Transaction and prescription information: Information related to prescriptions, orders, and communications with our pharmacy and support teams.
• Technical and usage information: IP address, browser type, device information, pages visited, and general usage data when you access our website or portal.
• Communications: Records of your communications with us, including email and any messages sent or received in connection with our services.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our compounding and pharmacy services.
• Process prescriptions, orders, and fulfill requests.
• Send transactional messages (e.g., order status, security codes, account-related notifications).
• Send marketing communications only if you have opted in; you may opt out at any time.
• Respond to inquiries, provide customer support, and communicate with you about our services.
• Comply with legal and regulatory obligations and protect our rights and the security of our systems.

3. We Do Not Share Your Information for Marketing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We do not share opt-in consent data or contact information with affiliates, partners, or other third parties for marketing. Your opt-in data and consent will not be shared with third parties.

We may share information only in these limited circumstances:

• Service providers: With vendors who assist us in operating our business (e.g., hosting, payment processing, messaging delivery) under strict confidentiality and data-use agreements.
• Legal and safety: When required by law, court order, or to protect our rights, your safety, or the public.
• Business transfers: In connection with a merger, sale, or other transfer of assets, with notice and consistent with this policy.

4. Text Messaging and Phone Verification

If you provide your phone number for account verification, two-factor authentication, or optional marketing messages, we use it only for those purposes. Verification and security codes are sent as part of our text messaging program. Opt-in consent for such messages is obtained separately and is not shared with third parties for marketing.

5. Data Security and Retention

We use reasonable technical and organizational measures to protect your information. We retain your information only as long as necessary to provide our services, comply with law, and resolve disputes.

6. Your Rights and Choices

You may request access to, correction of, or deletion of your personal information where permitted by law. For marketing messages, you may opt out at any time (e.g., by replying STOP to text messages or using the unsubscribe link in emails).

7. Updates

We may update this Privacy Policy from time to time. The “Last updated” date at the top will reflect the most recent version. Continued use of our services after changes constitutes acceptance of the updated policy.

8. Contact Us

For privacy-related questions or requests, contact us at:

Mythic Rx
3920 S 1100 E STE 110, Millcreek, UT 84124-1213
Email: info@mythic-rx.com
Phone: 385-584-6620